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FAQ

You Asked, We Answered

How do I order?

You can order your own custom set, with designs and images of your choosing.! This takes 7-14 days to ship. You can also pick from the many options on the product page. I have a ready to ship page if you are in a hurry to order, although this section has limited designs

Can I reuse these nails?

Yes! As long as you take care of them you can get multiple uses from them. Refer to How To Apply page for removal instructions.

How do I figure out size?

You can measure your nails from home using directions provided on the size guide page or you can purchase a sizing kit in your choice of shape and size. Each length and shape varies in size so if you want different shapes you will need a different size kit.

Are they Strong?

I use Apres Gel X extension tips. They are high-quality soft gel and are proven durable. The gel color I apply is also high-quality and proven durable.

What do the nails come with?

Your order will include an application kit (file, buffer, alcohol wipes, cuticle pusher, tabs and application instruction card).

How long before I receive them?

It depends on the nail design you choose. If it is a custom set they can take 7-14  business days to ship once order is placed. Ready to ship sets will go out in 1-2 business days.

Where do you ship?

I ship anywhere - within Canada or the USA. Within Canada and USA there is free shipping on orders over $150.

What type of payment do you accept?

I accept visa/ MasterCard, Apple Pay and PayPal.

If they don't fit can I return them?

Due to the nature of this product, there are no returns, refunds or exchanges on purchases. We strongly encourage ordering a size kit to ensure the proper fit. 

My order arrived damaged?

If in the event your order arrived damaged, please send photo proof of damage within 24 hours of delivery and we will make it a priority to send out replacements to correct this issue immediatly. 

If I have nails on now should I remove them?

Yes! It is very important that nail measurements are done on a bare, natural nail for accurate results.

Do I have to order what is on your page or can I order what I want?

These are custom press-on nails, so yes, you are more than welcome to come up with your own idea. I would love to create something just for you.

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